Privacy
This page explains what Pikes Peak Clean LLC collects when you use this website, and why. Questions? Call or text (719) 209-8599, or email services@pikespeakclean.com.
What we collect when you book
- Your name, phone number, email, address and any notes you add, so we can confirm, schedule and clean your home.
- Details about your home and the cleaning you choose, to price the job and plan our crew's time.
- Payment status. Card payments are handled by Stripe on its own secure page; we never see or store your card number.
- The internet (IP) address you booked from and its approximate location (city and state), so we know whether a booking is local before we call. This location is only an estimate.
Accounts
If you create an account, we store your email and a securely scrambled (hashed) password, and link your bookings to it so you can see them and book again faster.
Cookies
We use only the cookies the site needs to work: to keep you signed in and to protect forms from forgery. We don't use advertising or tracking cookies.
When you sign in, we record the type of device and browser (for example "Chrome on Android"), its IP address and when it was last used, so you can see where you're signed in and sign out of other devices. These records are removed when you sign out.
Who we share it with
- Our email provider, to send your confirmation and follow-up emails.
- Stripe, if you pay by card.
- If your address is outside our usual ZIP codes, it's sent to the free US Census Bureau address service to measure the distance.
- If a cleaner whose language isn't English asks to translate your notes, the notes are sent to a translation service.
We don't sell your information.
Removing your information
Contact us and we'll delete your details and booking history, unless we need to keep a record for legal or tax reasons or if you have a pending payment/booking.